Attendees included Raytheon, Boeing, Teledyne, St. Jude Medical, Space Systems Loral, Intevac, Lurizol, VJ Solutions and Landsmont ....

Customer Feedback Comments for ESD Cal Poly Seminar 1 May 2008:

" Bob's anecdotes and "war stories" add a nice practical aspect to the discussion. The live demonstrations in addition to the real-world examples further enhances the practical application nature of the seminar content."

" Strong Hands On Approach to ESD Effects, Methods to counter ESD effects and good interaction with Attendee's questions. Learning from similar experiences of others is helpful."

" Lots of exposure to new test equipment and how it is used."

" Was very informative and easy to understand."

" I think it made you realize how much you don't know about ESD?"

" It was a very good overview of ESD testing. I like that Bob doesn't go into the effects of ESD, but sticks with what we should test. I can return to work with a new list of things to look for and test."

" Very detailed and informative. Good examples of experiments. Liked the meters, test equipment and pictures of such."

" Details and demos - Info all great."

" Much more than I had hoped for. Loved all the test equipment."

" Good and useful information presented - the mixing of practical demonstrations throughout the presentation helped with the transfer of knowledge."

" There were plenty of demonstrations and practical applications. The atmosphere was interactive and conducive to learning."

" I have and will continue to recommend this seminar as one of the best ESD packaging learning experiences!"

Email messages received from Satisfied Customers

Date: 5/3/2007 7:17:20 PM Pacific Standard Time
To: RMV Technology Group

Bob and Renee,

We enjoyed the seminar very much and learned quite a bit.

Best regards,

Kurt

Date: 5/2/2007 1:35:43 PM Pacific Standard Time
To: RMV Technology Group

Hi Bob,
Thanks again for making the ESD seminar educational and entertaining!

Regards,
Veronica

Date: 4/27/2007 10:08:17 PM Pacific Standard Time
To: RMV Technology Group

Hello Bob:

Thanks for your presentation at PI; it was very well executed and we all learned a lot about ESD.

I will review your proposals and get back to you next week.

Muhib

Date: 7/27/2006 6:34:25 PM Pacific Standard Time
To: RMV Technology Group

Hi Bob,

It was great to take your course today, definitely the most practically informative ESD course I have ever seen.

Please could you forward the HP Report and Kolyer Report regarding the Use of Electrical Ground for ESD grounding purposes?

Very many thanks,
Lawrence
Engineering Manager
Manufacturing and Maintenance Engineering
Solectron, Milpitas CA.

Date: 7/15/2004 5:44:39 PM Pacific Standard Time
To: RMV Technology Group

Dear Bob,

Thanks for explaining a lot regarding ESD to us during the training held in
Johor Bahru. While I had gone to some ESD training prior to this one
(organized by HP), I have to admit that I learnt much much more from what
you presented to us, and there are a lot of interesting points as well to
pick up and remember :)

By the way, just to make sure that I can refer to the material presented
from time to time to refresh my memory, is there any way you can email me a
soft copy of the slides? That would be really helpful to me.

Thanks :)

Zaihas
Procurement Engineer
Flextronics Malaysia

Date: 7/11/2004 4:51:54 PM Pacific Standard Time
To: RMV Technology Group

Thanks for your mail and I am pleased to have attended the seminar and ESD the knowledge gained during the seminar.
Rgds/
David Khor
VA Center Manager
Arrow GPS, Penang

Date: 7/6/2004 1:11:51 AM Pacific Standard Time
To: RMV Technology Group

Hi Bob,
Don't worry....... Now I know who to get hold if I have the ESD problem.
Your presentation was the Best so far, compare to others.
By chance if you happen to visit Penang or Malaysia , please don't forget to contact me.
Regards...Capt.(Rtd) Bonny CK Loo

Date: 6/22/2004 6:33:11 PM Pacific Standard Time
To: RMV Technology Group

Hello Bob,
How are you doing? I supposed your recent trip into West Malaysia , Penang and Johor was enriching one for both you and Renee.
It was my privilege to attend your ESD Tutorial in Johor last Friday. Your sharing of knowledge and experience had further enhanced my understanding.
God bless your family,
Terence Ten
Maxtor Peripherals (S) Pte Ltd

Subj: Seminar Feedback
Date: 8/8/2003 6:46:39 AM Pacific Standard Time
To: RMV Technology Group

Bob, I just spoke with Renee and gave her a lead to our plant in Rapid City .

As a follow up to the seminar I wanted to tell you that I thoroughly enjoyed the seminar. Your use of examples and demonstrations really help to drive the salient points home for the attendees.

The coins in the bag are really powerful, because most people would not believe that the metal coins could help to generate a charge.

I have a question that I thought of after the seminar. If an ungrounded individual puts their hand into an ESD bag and then picks up a PCA with the outside surface of the bag making contact with the board, is the
board in danger? I suspect it is because the bag being still open does not become a Faraday Cage.

It might work if the bag was large enough for the individual to get into, then seal the bag and then grab the board from inside the bag. That's a big bag.

I thought a good demo for this would be to put your hand into a bag and then grad your antenna to see/hear the results.

Let me know your thoughts on the matter.

Again, thanks for the seminar and I look forward to meeting you again sometime soon.

Regards,

Kirby P. Neck, Jr.
Technical Project Manager - Sanmina-SCI
Resident on HP Houston site

Date: 7/25/2003 3:51:59 PM Pacific Standard Time
To: RMV Technology Group

Dear Bob,
I would like to thank you for the excellent ESD seminar that you just conducted. I received very good feedbacks from the attendees. If I have some projects that need third party ESD testing I will contact you.

Have a nice weekend.
Sincerely,
Albert

Subj: ESD Seminar in Guadalajara
Date: 11/27/2001 12:50:06 PM Pacific Standard Time
To: RMV Technology Group

Bob, thanks again for a well done class. I have included with this email the list of names for the certificates .If there are any questions please feel free to call me or e-mail me.
Regards, Mark.

Subj: ESD Seminar in Guadalajara
Date: 11/26/2001 1:29:48 PM Pacific Standard Time
To: RMV Technology Group

Hi Renee,
…I wanted to say that Bob did a great job on his talk. I knew much of the material he talked about but Bob presented in a way that kept my interest. It was obvious that Bob did a lot of work and it showed. Good Job!
Thanks!
Greg Christian

Subj: Follow Up to ESD Seminar @ San Jose State University
Date: 08/20/2001 10:45:05 PM Pacific Daylight Time
To: RMV Technology Group

with some very useful information. You also conveyed it in a way that made it both interesting and entertaining. Nice job! Your attached has some fantastic information, thank you. I have forwarded your information to my VP of Packaging, John Myers, he is very interested in talking with you. He will contact you directly through voice or e-mail. Thanks again for a great class and the information you passed on. I implore you to look us up next time your in the Portland area. We would love to have you out to our facility.
Brian Raschio-account manager

Subj: ESD Seminar at San Jose State University
Date: 08/20/2001 2:47:17 AM Pacific Daylight Time
To: RMV Technology Group

Dear Bob, Thank you very much for your information. I appreciate if you keep me
contacted regarding ESD topics. Thank you again, if I have hot news and
topics, I would like to inform you.
See you again!
Mamoru Ishimaru
IBM Japan Business Logistics Co., Ltd.
Intel